Inside Sales Excellence Audio CD's
Includes Program Book
You can order
these CD's on-line below.
Sales Excellence - For Anyone On The Phone With Customers
Our 100 page book plus the six- hour
program sound track on either a set of CD-ROMs on
How To Increase Your Sales Through Inside Sales Excellence.
Inside Sales Excellence:
Defining inside sales excellence and the importance of customers.
Understanding Behavior: Recognizing different types
of people and how to react to them.
Added-Value Selling: Providing value with your
products and services.
Tele-Courtesy: Projecting a great image
Phone Psychology: Using a systematic
method to handle callers and generate positive energy.
Win/Win With Angry Customers: Reversing
Transaction Excellence: Getting it right
the first time, tips and techniques.
Value-Added Selling: Providing value and
professionalism through your own efforts..
Inbound/Outbound Tele-Selling: Using
strategies and skills to grow profitable sales.
Phone Sales Process: Understanding the
proper technique to make outbound calls.
Managing Your Time: Developing plans
& goals, Scheduling activities based on priority.
Tools Of The Trade: Specifying a great
work station design, time savers, computers and software.
Speaker: JOHN MITCHELL is an interesting and
entertaining speaker and is president of Mitchell Selling Dynamics, Inc. He has made
presentations to audiences of over 10,000 people from companies including: Eaton Corp,
W.W. Grainger, General Electric, J&L Industrial Supply, TRW, BASF, Federal-Mogul,
Carboloy and many more.
$49.00 total, includes: Mr. Mitchell's class book, six one-hour CD-ROM's covering the sound track from a recent program, a handsome cassette album,
shipping and handling.
|Inside Sales Excellence CD's
Mitchell Selling Dynamics, Inc.
1360 Puritan Avenue, Birmingham, Michigan 48009, USA
© Copyright 1996-2014 Mitchell Selling Dynamics Inc. www.mitchellsell.com